GOVPH

Feedback and Complaints

Category	Details
How to Send Feedback	Walk-in: Visit the designated Division Public Assistance Coordinator (DPAC) at the Office of the Legal Unit to record your feedback. Online: Email pac.sdoquezonprovince@deped.gov.ph or fill the form: https://bit.ly/DepEdQuezonCSM Phone: (042) 784-0366 loc. 140 SMS: Text DPAC at 09918245527
How Feedback is Processed	Via DPAC:Via DPAC: Feedback is recorded and referred to the concerned office(s) with a request to address the feedback Feedback sent directly to the concerned office: feedback shall be recorded and address directly by the concerned office and communicated to the client
How to File a Complaint	Walk-in: Visit the Legal Unit Office Online: Email sdo.quezon.legal@deped.gov.ph or fill the form: https://bit.ly/DepEdQuezonCSM Phone: (042) 784-0366 loc. 140 SMS: Text Legal Unit/DPAC at 09918245527 Upon receipt of complete information and/or documentation, the office personnel designated to receive the complaint shall record the concern on the database and inform the client of the next steps to be undertaken to resolve the issue and how the resolution shall be communicated to the client.
Contact Information of 8888, ARTA, and CSC-CCB	8888: Text 8888 \| Visit https://8888.gov.ph ARTA: Call 0969-257-7242 or 0928-690-4080 \| Email: complaints@arta.gov.ph CSC-CCB: Call 1-6565 \| Text 0908-881-6565 \| Visit: https://contactcenterngbayan.gov.ph/contact-us

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